Terms of Service
Effective Date: [2025-08-25]
Entity: A1 Automate Now (“A1, we, us”)
Contact: [email protected]
Quick summary (plain English)
You get a right to use our services; don’t abuse or break the law.
You own your Customer Data and (by default) your AI Output.
AI can be wrong—review outputs before using them.
Subscriptions renew unless you cancel.
Our liability is limited; no warranties of perfection.
1) Acceptance of Terms
By creating an account, using our site, booking a demo, or accessing any A1 service (the “Service”), you agree to these Terms and our Privacy Policy. If you use the Service for a company, you represent you’re authorized to bind that company; “you” means that entity.
2) Accounts & Eligibility
You must be at least 16 (or the age of digital consent in your region).
Keep credentials confidential; you’re responsible for activity under your account.
Provide accurate information; we may suspend accounts for suspected fraud or abuse.
3) License to Use the Service
A1 grants you a non-exclusive, non-transferable, revocable right to access and use the Service during your subscription or free trial, solely for your business purposes and in accordance with these Terms.
4) Customer Data, AI Models & Output
Customer Data. You own the data, files, prompts, and content you upload (“Customer Data”). You grant A1 the rights to host, process, transmit, and display Customer Data as needed to provide and maintain the Service, fix issues, and ensure security.
AI Output. Subject to third-party rights and applicable law, as between you and A1, you own the output generated from your inputs (“AI Output”). You are responsible for reviewing AI Output and ensuring its accuracy and lawful use.
Model Improvement. By default, A1 may use de-identified usage signals to improve the Service. We will not sell personal data. If you want an opt-out or a Data Processing Addendum (DPA), email [email protected].
Sensitive data. Do not upload data that is illegal to process or requires special safeguards (e.g., health, children’s data, government-issued IDs) unless we have a signed DPA specifically permitting it.
5) Acceptable Use
You will not: (a) reverse-engineer or probe systems without written permission; (b) send spam or conduct scraping at scale; (c) infringe IP or privacy rights; (d) attempt to bypass usage limits; (e) upload malware; (f) use the Service for unlawful, discriminatory, or harmful activities; (g) generate or disseminate content that is illegal or intended to cause harm. We may suspend or terminate for AUP violations.
6) Third-Party Services
The Service may integrate with tools like Google Workspace, Slack, QuickBooks, Make.com, etc. Your use of any integration is subject to that provider’s terms. We’re not responsible for third-party services.
7) Fees, Billing & Taxes
Subscriptions. Paid plans are billed in advance and auto-renew unless canceled before renewal.
Changes. Upgrades apply immediately; downgrades apply at the next renewal.
Overages. Usage beyond plan limits may incur overage fees.
Refunds. Except where required by law, fees are non-refundable.
Taxes. Prices exclude taxes; you’re responsible for applicable taxes.
8) Term, Suspension & Termination
These Terms start when you first use the Service and continue until terminated. We may suspend or terminate for non-payment, security risks, or AUP breaches. You may terminate at any time via your account or by written notice. Upon termination, we will make a reasonable export option available for 30 days (unless legally prohibited), after which we may delete Customer Data from active systems.
9) Security
We use commercially reasonable administrative, technical, and physical safeguards (e.g., encryption in transit, access controls). No system is 100% secure—promptly notify us of any suspected incident: [email protected].
10) Confidentiality
Non-public information disclosed by either party that is marked or reasonably understood as confidential must be kept confidential and used only to perform under these Terms. Exclusions include information that is public, already known, independently developed, or rightfully received from a third party.
11) Intellectual Property
A1 and its licensors own the Service and related IP. Except for the limited license in Section 3, no rights are granted.
Feedback. If you give us suggestions, you grant A1 a perpetual, royalty-free license to use them without restriction.
12) Disclaimers (Important)
The Service and any AI Output are provided “as is” and “as available.” A1 disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI can produce inaccurate or biased results; you must review and validate outputs and are solely responsible for decisions made using them. We do not provide legal, financial, or medical advice.
13) Limitation of Liability
To the maximum extent permitted by law:
A1 will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits/revenue/data.
A1’s total liability for all claims in any 12-month period is capped at the amounts you paid to A1 for the Service in that period (or USD $100 if you’re on a free plan).
These limits do not apply to liability that cannot be excluded by law.
14) Indemnification
You will defend and indemnify A1 against claims arising from (a) your Customer Data or AI Output, (b) your use of the Service in violation of law or these Terms, or (c) your integrations or third-party services.
15) Publicity
We may use your company name and logo in customer lists and marketing materials unless you opt out by emailing [email protected].
16) Export Control & Sanctions
You will not use the Service in violation of applicable export control or sanctions laws and represent you are not a prohibited party.
17) Changes to the Service or Terms
We may update the Service and these Terms. Material changes will be notified via the app or email and take effect upon posting (or a stated effective date). Continued use after changes means acceptance.
18) Governing Law & Dispute Resolution
These Terms are governed by the laws of [Province/State/Country—choose], excluding conflict of law rules. [Optional: Any dispute will be resolved by binding arbitration in [City, Jurisdiction], on an individual basis; no class actions.] Courts in [Jurisdiction] have exclusive jurisdiction for matters not subject to arbitration.
19) Miscellaneous
Entire Agreement. These Terms and any order form or DPA constitute the entire agreement.
Assignment. You may not assign without our consent; A1 may assign in connection with a merger or sale.
Severability & Waiver. If a provision is unenforceable, the rest remains in effect. Failure to enforce is not a waiver.
Force Majeure. Neither party is liable for delays due to causes beyond reasonable control.
Notices. We’ll contact you via email on file or in-product notices.
20) Definitions
Customer Data: Content you or your users submit to the Service.
AI Output: Content generated by the Service in response to your inputs.
Service: A1’s websites, software, APIs, and related offerings.
